Privacy Policy

1. Who we are

Cloudgenio ("we", "us") is an EU-wide partnership of senior cloud and IT practitioners. This privacy policy explains how we handle personal data collected through our website at cloudgenio.eu and in the course of our professional services.

2. What data we collect

We collect only the personal data necessary to respond to inquiries, evaluate engagements, and deliver our services. This may include:

• Contact details (name, email address, phone number, job title, organisation)
• Correspondence and meeting notes
• Information provided through contact forms or email
• Technical logs required to keep the website secure and available

3. How we use your data

We use personal data to:

• Respond to enquiries and schedule consultations
• Assess, scope, and deliver professional services
• Maintain records required by law or professional standards
• Keep the website secure and improve its usability

We do not sell personal data or use it for automated profiling or unrelated marketing.

4. Legal basis

Our processing is based on the EU General Data Protection Regulation (GDPR), including lawful grounds such as performance of a contract, legitimate interests, compliance with legal obligations, and consent where required. For website analytics and functional cookies, we rely on legitimate interest or consent as appropriate.

5. Sharing and subprocessors

We share personal data only with trusted service providers necessary to operate the website and deliver our services, such as hosting, email, and cloud infrastructure providers. All subprocessors are bound by appropriate data-processing agreements. We do not share data with third parties for advertising purposes.

6. International transfers

By default, we process data within the European Economic Area. Where a subprocessor operates outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

7. Retention and security

We keep personal data only as long as needed for the purposes described above or as required by law. We apply technical and organisational measures designed to protect data against unauthorised access, loss, or alteration.

8. Your rights

Under GDPR, you have the right to access, correct, delete, restrict, or port your personal data, and to object to processing. You also have the right to lodge a complaint with your local data protection authority.

To exercise your rights or ask questions about this policy, contact us via the contact form or email address on our Contact page.

9. Cookies and analytics

We use only the cookies and local storage necessary for website functionality and security. Where analytics or tracking are added in the future, we will update this policy and obtain consent as required.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the updated date above.